Return Policy

Aetherisely™ wants customers to feel comfortable reaching out when an order issue needs review.
If an item arrives damaged, incorrect, or materially inconsistent with the order, customers should contact us promptly.
Return-related requests should include a clear explanation along with useful supporting details.
Photos may be requested when needed for review.
Aetherisely™ is operated by Guizhou Shiyi Network Technology Co., Ltd.
For return support, please contact service@aetherisely.com.

Returned items should be in an appropriate condition for review and should not show misuse, intentional damage, or alteration beyond normal inspection. Because product situations vary, each request is reviewed individually according to the nature of the issue and the information provided.

Aetherisely™ reserves the right to decline requests that do not meet store policy standards, including requests submitted without sufficient detail or requests involving items not eligible for return consideration. We encourage customers to inspect their order after delivery and contact us as early as possible if assistance is needed.

Our return process is intended to stay fair, readable, and service-oriented rather than overly complicated. We aim to resolve legitimate concerns through clear communication and practical review.